What Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Home address (if relevant for 121 training)
- Dog’s name, age, breed, and training history
Why We Collect It
We use this information to:
- Manage bookings and communicate with you
- Deliver relevant training services
- Send reminders or updates about sessions
- Handle payments and invoices
We will only collect information necessary to provide our services to you.
How We Store Your Data
Your data is stored securely on a password-protected computer, cloud system, password-protected phone, paper forms which are kept in a locked drawer.
We take appropriate measures to protect your data from unauthorised access or disclosure.
Sharing Your Data
We do not sell, rent, or share your personal data with third parties unless required by law or with your explicit consent.
How Long We Keep It
We keep your data for no longer than necessary.
Typically, we retain client records for up to 1 year after your last training session, unless legally required to keep it longer.
Your Rights
You have the right to:
- Access the data we hold about you
- Request corrections to inaccurate data
- Ask for your data to be deleted
- Withdraw consent at any time
To exercise your rights, please contact us at goldenpaws.dogtraining@outlook.com.
Contact
If you have any questions about this Privacy Notice, or if you wish to make a complaint, please contact:
Katy Green at Golden Paws Dog Training
Email: goldenpaws.dogtraining@outlook.com
Phone: 07305 875094